TERMS OF SERVICE


Before we start working on your project, I need you to confirm that you have read and agreed to the following terms.


THE CONTRACT

The relationship between iGerman Online (INA BRACHMANN) and the client (You) will be that of independent contractor. The independent contractor is neither the client’s employee, worker, agent nor partner, and will not give the impression that she is.


PRICING TERMS 

Standard Editing fees are currently EUR25 per hour, or EUR150 a day, minimum charge 2 hours. Before each project, the independent contractor will provide a quote. Any changes to the original brief initiated by the client may require an adjustment of agreed fees. The total price of your project includes:

• A free quote
• An edited copy according to client’s brief
• Any minor amendments to your project
• Advice and consultation by email as necessary

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Standard Transcreation / Localisation fees are currently EUR25 per hour, or EUR0.09 per word, minimum fee EUR25. 

Before each project, the independent contractor will provide a quote. Any changes to the original brief initiated by the client may require an adjustment of agreed fees. The total price of your project includes:

• A free quote
• A transcreation according to client’s brief
• One proofread
• Any minor amendments to your project
• Advice and consultation by email as necessary


INSTRUCTIONS & BRIEF

The Brief or Translation Instructions will be supplied by the client and must clearly outline the project requirements.


COMMENCEMENT OF WORK

Before your project is undertaken, I require a confirmation email, stating:

• You have read and agree to the iGerman Online (INA BRACHMANN) terms and conditions
• You are authorised to commission the project
• You agree to my fees


TIMESCALE AND DEADLINES

I will make every effort to ensure your project is delivered on time. In the unlikely event that I cannot meet the agreed deadline, we will let you know as soon as possible. I will not be held liable for any loss or damages to any party as a result of missing a deadline.


GENERAL PAYMENT TERMS

For new clients, I require a 50% non-refundable deposit of the total fee before commencing work. I then invoice for the remaining 50% at the project half-way point. For larger projects, I will arrange staggered payments, to be paid when I meet project milestones. All invoices are sent electronically, unless agreed otherwise and are payable within 14 days of receipt.

I accept payments by BACS or PayPal.


TERMINATION OF CONTRACT AND PAUSE CLAUSE

If a client fails to respond to communication within 14 days of paying the nonrefundable deposit, the project will be termination automatically. In the event that a client fails to provide feedback as per the project schedule milestones, the project will be considered ‘on hold’ and rescheduled dependent on current workload and availability.

LATE PAYMENT TERMS

I understand and will exercise my statutory right to interest and compensation for debt recovery costs if I are not paid according to agreed terms.


INTERNATIONAL PAYMENTS

International clients are expected to cover any additional currency conversion charges to the independent contractor (INA BRACHMANN).

Please note that international clients may also be subject to their own transaction fees for sending money overseas by PayPal or BACS.


INTELLECTUAL PROPERTY RIGHTS

Upon completion of the project and once I have received payment, all copyrights are automatically transferred to the client. I reserve the right to use any extracts of my work for my portfolio. Whilst I make every effort not to breach any copyright, you agree to indemnify Ina Brachmann against action that may arise as a result of using my services.


ERRORS AND OMISSIONS

I make every effort to ensure that the project is proofread, grammatically accurate, and factually referenced where applicable. However, I cannot guarantee that every project is completely free from typographical, grammatical or factual errors. Therefore, I reserve the right, to amend and correct accordingly if the client reports such errors within 7 days of project completion.


INDEMNITY

By using my services, you agree to indemnify Ina Brachmann against any claim, including that of a third party, for compensation or damages resulting from the use of my written material or from unsought permissions to use the independent contractor’s material. Although, every piece of written content I produce is original, the client accepts full responsibility for checking the authenticity of the project, including research materials and citations supplied and indemnify INA BRACHMANN (iGerman Online) of any compensation for loss or damages.

If you have any questions about my terms and conditions, feel free to contact me.

INA BRACHMANN (iGERMAN) 1 January 2024